Privacy Policy
How Black Atlas Systems (Black Atlas) collects, uses, and protects your personal information
Last updated: September 8, 2026
Introduction
Black Atlas Systems ("we," "us," or "our"), operating the Black Atlas online store, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit Black Atlas, create an account, place an order for electronics or accessories, or otherwise use our services.
By using Black Atlas, you acknowledge this policy. Where consent is required by law, we will ask for it before processing your data for that purpose.
Information We Collect
Personal information
Depending on how you use Black Atlas, we may collect:
- Identity & contact: Name, email, phone number, and delivery address
- Account data: Login credentials, preferences, wishlist, and saved addresses
- Order & payment context: Products ordered, amounts, currency (typically KES), and payment method chosen (for example M-Pesa, card, or cash on delivery). Full card or M-Pesa credentials are handled by our payment partners—not stored by us in full
- Support messages: Content you send via contact forms or email
Automatically collected information
- Device & technical data: IP address, browser type, operating system
- Usage data: Pages viewed, products browsed, cart activity, and approximate session timing
- Cookies & similar tech: For session, security, analytics, and (where enabled) marketing
How We Use Your Information
Orders & fulfillment
To process purchases, arrange shipping, send tracking updates, handle returns, and provide invoices or receipts.
Accounts & security
To create and manage your Black Atlas account, verify email where required, and protect against fraud or abuse.
Customer support
To respond to questions about products, deliveries, warranties, and refunds.
Improvement & analytics
To understand how shoppers use the store and improve catalog, checkout, and support.
Marketing
To send offers or product updates only where allowed—and you can unsubscribe or object at any time.
Legal compliance
To meet tax, accounting, consumer, and data protection obligations applicable to Black Atlas Systems.
Information Sharing and Disclosure
We do not sell your personal information. We may share data only as needed with:
Payment providers
M-Pesa, card processors (such as Stripe or Paystack), and similar partners to complete transactions securely.
Shipping & logistics
Carriers and fulfillment partners needed to deliver your order.
Service providers
Hosting, email, analytics, and security vendors who process data on our instructions.
Legal & safety
When required by law, court order, or to protect Black Atlas Systems, our users, or the public.
Business transfers
In connection with a merger, acquisition, or asset sale involving Black Atlas Systems, subject to appropriate safeguards.
Data Security
We use technical and organizational measures appropriate to an online electronics store, including encrypted connections (HTTPS), access controls, and secure payment flows via third-party gateways. No method of transmission or storage is completely secure; please use a strong password and keep your account credentials confidential.
Your Rights and Choices
Subject to applicable law (including Kenya's Data Protection Act where it applies), you may have rights to:
Access
Request confirmation of and access to personal data we hold about you
Correction
Ask us to correct inaccurate or incomplete information
Deletion
Request deletion where retention is no longer necessary or required by law
Objection / marketing
Object to certain processing or opt out of promotional messages
To exercise these rights: Email info@blackatlas.shop with your request. We aim to respond within 30 days, subject to identity verification and legal limits.
Cookies and Tracking
Black Atlas uses cookies and similar technologies for essential cart and login features, security, and (where used) analytics or marketing. You can control non-essential cookies through your browser settings where available.
Data Retention
We keep personal data only as long as needed for the purposes above—or longer where the law requires (for example tax and order records). Typical periods include:
Account data
While your account is active, and for a limited period after closure
Orders & invoices
Retained as required for tax, warranty, and dispute resolution
Support messages
Retained for a reasonable period to improve service and resolve issues
Marketing
Until you unsubscribe or we no longer run that campaign
Contact Us
Questions about this Privacy Policy or Black Atlas data practices can be sent to:
You may also have the right to lodge a complaint with the Office of the Data Protection Commissioner (Kenya) or another competent authority where applicable.